RUBYGROUPe
We have been involved in the construction, marketing, and operation of e-commerce sites for many luxury brands. From our experience, the most important factor in e-commerce is the operation.
Even after the e-commerce site is released, we pay close attention to various data such as displaying items that meet customer needs and improving page layouts based on inquiry history and behavior data.
As a result, we have a wealth of achievements. For example, the e-commerce sales have increased 40% compared with the previous year as well as the e-commerce sales were over than the flagship stores and the department stores.
It is often said that managing and operating an e-commerce site continuously is the most difficult than the initial construction of an e-commerce site.
As an e-commerce expert group specializing in the operation, we cover all difficulties.
Even after the e-commerce site is released, we pay close attention to various data such as displaying items that meet customer needs and improving page layouts based on inquiry history and behavior data.
As a result, we have a wealth of achievements. For example, the e-commerce sales have increased 40% compared with the previous year as well as the e-commerce sales were over than the flagship stores and the department stores.
It is often said that managing and operating an e-commerce site continuously is the most difficult than the initial construction of an e-commerce site.
As an e-commerce expert group specializing in the operation, we cover all difficulties.
We have been involved in the construction, marketing, and operation of e-commerce sites for many luxury brands. From our experience, the most important factor in e-commerce is the operation.
Even after the e-commerce site is released, we pay close attention to various data such as displaying items that meet customer needs and improving page layouts based on inquiry history and behavior data.
As a result, we have a wealth of achievements. For example, the e-commerce sales have increased 40% compared with the previous year as well as the e-commerce sales were over than the flagship stores and the department stores.
It is often said that managing and operating an e-commerce site continuously is the most difficult than the initial construction of an e-commerce site.
As an e-commerce expert group specializing in the operation, we cover all difficulties.
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01Our Global Vision Let the E-Commerce Strategy More GlobalTo work with foreign luxury brands and their e-commerce sites, we have multinational employees. We cover meetings, writing proposals and reports in English, Chinese, Korean, or Vietnamese. Therefore, our foreign clients do not need to worry about any language barriers.
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02Same Satisfaction, Same Experiences in Online ShoppingWe provide fulfillment services including building and managing e-commerce sites, marketing, and logistics for luxury brands.
Please contact us, as you can start ordering from the part of the service that your company is looking for. -
03More than 95% of our client’s e-commerce sales increased every yearMore than 95% of our client’s e-commerce sales increased every year compared to the previous year’s sales. Furthermore, e-commerce sales are often higher than the flagship’s sales. We can say that the know-how that we learned through managing e-commerce sites is our treasure.
Fulfillment Service
We provide fulfillment services including building and managing e-commerce sites, marketing, and logistics for luxury brands.
Please feel free to contact us as you can start ordering from the part of service that your company is looking for.
Please feel free to contact us as you can start ordering from the part of service that your company is looking for.
Marketing Strategy
Throughout understanding and analyzing the target markets and customers of the client's products and services, we plan how digital marketing can approach.
And even after releasing the e-commerce site, we will analyze the data and propose solutions to problems.
And even after releasing the e-commerce site, we will analyze the data and propose solutions to problems.
Build EC Site
Based on our rich experience of system development and operation, we strive to propose the best e-commerce platform in consideration of the development cost budget and the products.
In addition, we also help the development of systems including payment, OMS, PIM, WMS, etc.
In addition, we also help the development of systems including payment, OMS, PIM, WMS, etc.
UI/UX Design
We pursue user-friendly e-commerce sites by improving the layout, design, and transition constantly based on the analyzed data of heat maps and A/B tests. By doing so, not only improves satisfaction but also increases the conversion rate.
Photo Shooting
We do a photo shooting of the product's image as well as product photos with models for the e-commerce sites.
After fully understanding the concept of seasonal products, we will set a schedule to photoshoot promptly so that we can list the products on the e-commerce site in a timely manner.
After fully understanding the concept of seasonal products, we will set a schedule to photoshoot promptly so that we can list the products on the e-commerce site in a timely manner.
MD Management
We will process the registration of the product with the product data provided by the client and if it's necessary, we change the format of the data to fit the e-commerce site.
We also double-check if there is anything that we should add to make a better e-commerce site.
We also double-check if there is anything that we should add to make a better e-commerce site.
Digital Marketing
We propose the digital promotion based on the traffic of the e-commerce site as well as the data analysis of competing brands.
We give support in such areas like advertising operation, SEO, email newsletter design, and more to maximize conversion within the budget.
We give support in such areas like advertising operation, SEO, email newsletter design, and more to maximize conversion within the budget.
Customer Support
We provide customer support by email or phone calls and aim to become a bridge between our client and their customers.
We try to deliver great customer service to each customer and give the right and helpful answers to each inquiry such as product explanations, site operation explanations, and consultations on returns and exchanges.
We try to deliver great customer service to each customer and give the right and helpful answers to each inquiry such as product explanations, site operation explanations, and consultations on returns and exchanges.
Localization Support
We are good at localizing e-commerce sites for both International and Japanese brands.
Also, we can support Japanese brands to globalize their e-commerce site.
We have a number of employees who can speak foreign languages starting with English so that we give a proposal with the understanding of the markets of each country.
Also, we can support Japanese brands to globalize their e-commerce site.
We have a number of employees who can speak foreign languages starting with English so that we give a proposal with the understanding of the markets of each country.
About our service
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